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QUESTION 21
Which of the following defines a critical success factor?
A. A component of a project that is necessary to achieve project success
B. A requirement set by technical decision makers for managing risk
C. A financial value that must be returned by a project
D. A measurement taken to identify project success
Answer: A
QUESTION 22
Which of the following defines the relationship between critical success factors and KPIs?
A. Critical success factors define what must happen in order for success to be achieved, whereas KPIs are measurements that help determine the level of performance actually attained.
B. Critical success factors define how things should be measured, whereas KPIs determine when to take each measurement.
C. Critical success factors define when to take each measurement, whereas KPIs determine how things should be measured.
D. Critical success factors and KPIs are essentially the same thing.
Answer: A
QUESTION 23
Which of the following should be set by the business decision makers to help determine what outcomes are required by a project?
A. Key performance indicators
B. Critical success factors
C. Metrics
D. Milestones and responsibilities
Answer: B
QUESTION 24
Which of the following describes non-financial benefits provided by new capabilities or realizing target outcomes?
A. Qualitative benefits
B. Qualitative and quantitative benefits
C. Quantitative benefits
D. Non-qualitative benefits
Answer: A
QUESTION 25
Which three options should be incorporated into an implementation roadmap? (Choose three.)
A. Stakeholder analysis
B. Scope alignment and boundaries
C. Solution design
D. Adoption and consumption considerations
E. Bill of materials
F. Governance
Answer: BDF
QUESTION 26
Which of the following is a key step in creating an implementation roadmap and gaining customer buy-in for it?
A. Developing a roadmap executive summary
B. Proving technical capability against business requirements
C. Validating the roadmap and all assumptions with the customer
D. Including an indexed glossary of all technical terminology
Answer: C
QUESTION 27
Which two options are reasons for positioning a solution component early on within an implementation roadmap? (Choose two.)
A. Difficult to implement
B. Generates cash quickly
C. Has few or no dependencies
D. Expensive to implement
Answer: BC
QUESTION 28
Which option is used to describe organizations that are less comfortable with technology and may have some skepticism towards it?
A. Early adopters
B. Late majority
C. Early majority
D. Laggards
Answer: B
QUESTION 29
Which option is a business consideration when determining an organizational change and adoption plan?
A. IT skills and resources
B. Outcomes realization
C. Responsibilities for managing technology
D. Managing cloud based solutions
Answer: B
QUESTION 30
Which two options are examples of benefits of conducting a pilot for a technology implementation? (Choose two.)
A. Reduces overall cost
B. Reduces risk
C. Helps to secure buy-in from business decision makers
D. Reduces time to deliver technology to customers
E. Reduces management time needed to implement the technology
Answer: BC
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